Help

1. SHIPPING

We ship worldwide. 

Deliveries in Finland:

- All Finnish orders are shipped via PostNord MyPack, and will be delivered to a pick-up point.
- Shipping fee is 5,90€
- Free shipping on orders over 100€

International deliveries:

- Orders are shipped via Finnish Post, UPS or DPD, depending on your location and selection. Shipping options to your location are presented at checkout.
- Shipping fee is depended on your location.
- Free shipping on orders over 200€

2. RETURNS

If you are not satisfied with your purchase, you can make a return within 30 days of receiving your order. All items must be returned in their original packaging and conditions, with all tags attached. Shoes must be tested inside on a soft surface.

To make a return, just fill the return form you received with your order and send it to:

Makia Clothing Oy / WEBSTORE RETURN
c/o PostNord Oy 
Ovakonkatu 1 
20200 TURKU 
FINLAND

If you wish to exchange an item, please contact our customer service at contact@makiaclothing.com or by phone +358 50 4167835

3. CUSTOMER SERVICE

Our customer service is always happy to assist you with any questions regarding the products or orders.

You can contact customer service by phone, email or by chat.

Phone: Call +358 50 4167835 (Mon-Fri 10 AM - 3 PM)
Email: contact@makiaclothing.com

Please note that our customer service is open only on weekdays. Email sent on weekends or public holidays will be replied to the following week or after the holiday.

4. PAYMENTS

At the moment we accept credit cards, PayPal and Finnish e-payments.