We ship worldwide.
Deliveries in Finland:
- All Finnish orders are shipped via PostNord MyPack, and will be delivered to a pick-up point.
- Shipping fee is 5,90€
- Free shipping on orders over 100€
- Orders are shipped via Finnish Post, UPS or DPD, depending on your location and selection. Shipping options to your location are presented at checkout.
- Shipping fee is depended on your location.
- Free standard shipping on orders over 200€. Standard shipping methods include Finnish Post, DPD and UPS Standard Access Point. Free Shipping DOES NOT include UPS Express Saver.
If you are not satisfied with your purchase, you can make a return within 30 days of receiving your order. All items must be returned in their original packaging and conditions, with all tags attached. Shoes must be tested inside on a soft surface.
To make a return, just fill the return form you received with your order and send it to:
Makia Clothing Oy / WEBSTORE RETURN
c/o PostNord Oy
If you wish to exchange an item, please contact our customer service at email@example.com or by phone +358 50 4167835
3. CUSTOMER SERVICE
Our customer service is always happy to assist you with any questions regarding the products or orders.
You can contact customer service by phone, email or by chat.
Phone: Call +358 50 4167835 (Mon-Fri 10 AM - 3 PM)
Please note that our customer service is open only on weekdays. Email sent on weekends or public holidays will be replied to the following week or after the holiday.
At the moment we accept credit cards, PayPal and Finnish e-payments.
How to return your empty RePack:
1. Make sure the RePack is empty.
2. Fold the empty RePack to letter size, leaving the return address flap visible. The address flap is the small plastic flap with RePack logo attached to the package.
3. Drop the RePack to your nearest letter box, no need to go to the post office.
4. If you are in Finland, DO NOT use the PostNord return label to return an empty RePack. Use the PostNord return label only if you are returning any products from your order.